Cookie policy

About Cookies and Similar Technologies

Cookies are small files stored on your device when you access a website. They typically contain an identifier (a string of letters and numbers) that allows the website to recognise your device on subsequent visits. This enables useful features such as remembering your preferences or keeping you logged in.

Cookies may be:

• Persistent cookies: stored by your browser until their expiry date or until you delete them.
• Session cookies: expire at the end of your browsing session when the browser is closed.
• First-party cookies: set directly by the website you are visiting.
• Third-party cookies: set by external services (e.g., analytics or video hosting providers).

Cookies generally do not contain information that personally identifies you. However, personal information we store may be linked to the information obtained from cookies. To protect your privacy, we anonymise all accessed information and use it only for the purposes described below.

We also use similar cookie-less technologies that aggregate anonymised interaction data into statistical groups.

Why We Use Cookies

We use cookies and similar technologies to:

• Ensure the website functions correctly.
• Provide enhanced functionality and personalisation.
• Collect anonymised data about how the site is used, so we can improve performance and usability.

Data collected for these purposes is retained for fifteen months and then permanently deleted. For clarity, performance cookies and similar technologies are not used on the “Contact Us” page.

Types of Cookies We Use

1. Strictly Necessary Cookies

These cookies are essential for the website to function and cannot be disabled. They are usually set in response to actions you take, such as logging in, setting privacy preferences, or filling out forms.

• They do not store personally identifiable information.
• Blocking them may cause parts of the site to stop working.

Examples:

• Mtm_consent_removed – records opt-out of analytics tracking (First Party)
• privacy_response – records consent form response (First Party)
• Matomo_sessid – prevents CSRF security issues (First Party)
• __cf_bm – supports Cloudflare Bot Management (First Party)

2. Functional Cookies

These cookies enable enhanced functionality and personalisation. They may be set by us or by third-party providers whose services we use. Disabling them may cause certain features to stop working.

Examples:

• cf_clearance – verifies user is not a bot (First Party)
• _pk_testcookie – checks if browser supports cookies (First Party)
• Vimeo cookies (__cf_bm, _cfuvid, player, vuid) – support video hosting and playback (Third Party)

3. Performance Cookies and Similar Technologies

These cookies and technologies help us measure and improve site performance by counting visits, tracking page interactions, and analysing traffic sources. If you do not consent, some cookies may still be present in your browser, but we will not store or use the data.

Examples:

• _pk_ref – stores attribution information (First Party)
• _pk_ses – session cookie for visit data (First Party)
• _pk_id – stores unique visitor ID (First Party)
• Matomo tools (e.g., Heatmaps, A/B Testing, Tag Manager, Content Tracking) – provide anonymised insights into user interactions (First Party, some cookieless)

Managing Cookies

You can control and manage cookies through your browser settings. Most browsers allow you to block or delete cookies, but doing so may affect how our website functions.

Consent

By continuing to use our website, you consent to our use of cookies and similar technologies as described in this policy. You will be notified of cookie use when you first visit the site and can adjust your preferences at any time.

Updates

We may update this Cookie Policy from time to time. Any changes will be posted on this page with a revised effective date.